FRONT DESK AGENT

A Hotel Associate is the primary point of contact for guests at a lodging establishment. They are responsible for providing excellent customer care, managing check-ins and check-outs, and addressing guest issues. Additionally, they often carry out tasks such as answering phone calls, reserving rooms, and providing facts about the hotel and its fac

A Hotel Associate is the initial point of greeting for guests at a resort. They are responsible for delivering excellent customer support, handling check-ins and check-outs, and tackling guest issues. Moreover, they often carry out tasks such as taking phone calls, scheduling rooms, and providing facts about the accommodation and its facilities.